Refund policy

Handcrafted Quality | Gracious Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at thegoldenbeejewelry@gmail.com.

  • Return Shipping: Please note that buyers are responsible for return shipping costs.

  • Shipping Address: Returns must be sent to the following address:

    The Golden Bee Jewelry  
    61 Jud Freeman Rd, Greenfield,
    NS, B0T 1E0,
    Canada.

Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. We strive to establish the work of our hands with excellence in every bee-jeweled piece.

Exceptions / Non-Returnable Items

To maintain the highest hygiene standards for our community, earrings (such as our Sesame Jasper Fans) are final sale and cannot be returned. Other non-returnable items include:

  • Custom or personalized products (special orders).

  • Sale items and Gift Cards.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.